At Storeel, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI video generation platform.
Content Processing: Your text inputs are processed by our AI models to generate scripts, storyboards, images, and voiceovers. This processing happens in real-time and is essential for our service.
Model Training: We may use aggregated, anonymized data to improve our AI models. Your specific content is not used to train models that serve other users without explicit consent.
Third-Party AI Services: We use services from providers like OpenAI, ElevenLabs, and others. These providers have their own privacy policies governing data processing.
We do not sell your personal data. We may share your information only in these circumstances:
In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business.
We implement robust security measures to protect your data:
While we strive to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but will notify you of any breaches as required by law.
We retain your account information as long as your account is active or as needed to provide services.
Videos and content you create are stored until you delete them or close your account.
Technical logs and usage data are typically retained for up to 2 years for security and improvement purposes.
Some data may be retained longer if required by law or for legitimate business purposes.
You have the following rights regarding your personal data:
To exercise these rights, contact us using the information provided below. We will respond to your request within 30 days.
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Our services are global, and your data may be processed in countries other than your residence. We ensure appropriate safeguards are in place for international transfers, including:
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Users between 13-18 must have parental consent to use our services. We may require additional verification for younger users.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
If you have any questions about this Privacy Policy or our data practices, please contact us:
Contact: Storeel.app.ai@gmail.com
We will respond to privacy inquiries within 30 days and work with you to resolve any concerns about your personal data.